FREQUENTLY ASKED QUESTIONS(FAQ)

1. About  product 
   All of our products are the best quality AAA quality,brand new in original box with retro card,paper work and certificate logo.Famous Branded Goods (Shoes,Bags,Clothes,Hats and so on),Such as Nike Shoes,Air Jordan Shoes,Timberland shoes,Prada shoes, Louis Vuitton,Chanel,Coach Bags,Lacoste,coogi,ed hardy Clothes,you will know more details from our website.

2.the price on website is for what?

    the price on website is wholesale price including shipping to usa,uk,france,canada.

   (notice): if you from other country please contact with us to get the price,because different country use for different shipping so the shipping price is different,so please understand!!

3. I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
   Yes you can order a sample from our site.
   The minimum order is one pair, and you can order any quantity,but for only one goods you must add 10usd for the shipping.

4. How can I get information after I have paid for the shoes ?
   We will e-mail the tracking number of the express company to you as soon as possible when we get the tracking number.it about 1-2 day after we get your information of payment.

5. When and how can I tracking my order status?
   Generally, after 2 days you can trace your package(s) when we send you tracking number.

6. How do I contact you if I have a question?
   We prefer to be contacted by email(see contact us) or via MSN.

7. How long will it take to receive my shoes?
   It base on which method to send,usually,takes 6 business days to receive your order. Please note that business days do not include weekends.

8. Do you ship to International locations (any country other than USA and Europe)?
   Yes. We currently ship to many international locations.

9. Can you reserve a shoe for me until I can pay for it?
   Yes. of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for two days. However, after two days, if we haven't received your payment, we will sell it further to someone else.

10.how to order?

   you can choose any you want add in cart and checkout then  you can fill all your info,and then it will send you a mail for your order,and we will contact with you soon,than you can  make the  payment,  when we got your order and payment information , we arrange it in one day, and give you tracking number in same day, about 7-9 days , you can get the pacakge.

11.what is the return policy?
    after you receive the package,if there will be something badly damaged or wrong,take pictures for that,we will reship the good when you next time order or return you half of products money,because if you send back cost much in shiping,it is not reasonable.

12.Is this a legit website?
    Yes.We are selling the items displayed on our website. We have sent many packages to different countries. trust us,in here you will find a best supplier,and do best for you!!! and we hope to do business for long times with every customers.